I have used TurboTax every year for the past 5+ years! It is so easy and convenient. Even as my tax situation gets increasingly difficult (new house, more kids, self-employment side jobs, etc.), it is easy for me to do my taxes with TurboTax since they break it down into simple questions anyone can answer.
Turbo tax is great, but I always utilize the little guys who run their own firms. They tend to need the money more anyways and I feel honored to help out. Don't get me wrong though, Turbo Tax gets the job done and they have saved me money in the past and probably could today too.
TurboTax is so much more convenient than the regular way of doing it. It's much easier and anybody should try it.